Webinar Schedule & Archives

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WHAT YOU WILL LEARN

As Medicaid PDPM continues to replace traditional Case Mix classification models, many providers find themselves reacting to changes rather than leading the transition. In this session, we will identify potential complications with PDPM implementation and how to get ahead of them, outline strategies to protect your current revenue under the new Medicaid PDPM model, and discuss AI’s integration into Medicaid PDPM. Attendees of this webinar will:

1. Review key triggers and events that require transition to the Medicaid PDPM model
2. Identify the common risk factors and pitfalls, using them to develop strategies to mitigate risks associated with the PDPM Transition
3. Formulate strategies to safeguard and optimize existing revenue under the new model
4. Evaluate the role of artificial intelligence in PDPM workflows, including potential risks and benefits

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, Clinical Nurse Managers, and MDS Interdisciplinary Team members

Learn more about your trainers: MaryGrace Zagmester, LPN, RAC-CT

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WHAT YOU WILL LEARN

A priority in long term care is providing the necessary care and services so our residents can attain or maintain the highest practicable physical, mental, and psychosocial well-being. That said, having a successful restorative nursing program within a facility is key. A restorative nursing program (RNP) can promote a resident’s functional independence by improving or sustaining their mobility and ADL status and preventing declines. RNPs have required documentation criteria to be considered a “Restorative Nursing Program.” Join us as we discuss the foundation of an RNP. Attendees of this webinar will:

1. Review the criteria required to capture restorative programs on the MDS
2. Identify required components of an individualized Restorative Care Plan
3. Describe the restorative nursing program evaluation documentation

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, Clinical Nurse Managers, Restorative Nurses, and Interdisciplinary Team members

Learn more about your trainers: Jessica Stucin, RN, BSN, LNHA, RAC-MT, RAC-CT, RAC-CTA, QCP and Kristine Martinez, RN, BSN, DNS-CT, RAC-CT, RAC-CTA, QCP

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WHAT YOU WILL LEARN

The Discharge Function Score measures how successful Skilled Nursing Facilities (SNFs) are by achieving an expected level of function at discharge among Medicare beneficiaries. Where does the information come from? The Discharge Function Score is derived from section GG of the MDS. A resident’s discharge functional score is incorporated in many facility reports, including quality measures in SNF QRP, SNF VBP, and the Five Star Rating System. Let’s break down the Discharge Function Score together. Attendees of this webinar will:

1. Identify the Discharge Function Score components
2. Analyze accurate MDS documentation and coding on discharge assessments
3. Review quality reports that include Discharge Function Score
4. Discuss discharge planning processes to improve resident outcomes

Who should attend: Administrators, Regional Directors, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, and Interdisciplinary Team members

Learn more about your trainers: Jessica Stucin, RN, BSN, LNHA, RAC-MT, RAC-CT, RAC-CTA, QCP

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WHAT YOU WILL LEARN

Long-Term Care facilities are required to develop and maintain an Emergency Preparedness Plan to be reviewed annually. Facilities should include in their emergency plan a facility and community-based risk assessment focusing on hazards that could occur according to the facilities surrounding area. What is the NAC’s role during a facility emergency? Whether the facility is sheltering in place or evaluating during an emergency, the NAC will have a vital role. Let’s dive into the NAC’s role during a facility emergency and discuss preparation strategies for the NAC and IDT team. Attendees of this webinar will:

1. Review the requirements of LTC Emergency Preparedness Plan
2. Identify how to maintain RAI system components during an emergency
3. Review NAC/IDT emergency planning approaches

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, and MDS Interdisciplinary Team members

Learn more about your trainers: Jessica Stucin, RN, BSN, LNHA, RAC-MT, RAC-CT, RAC-CTA, QCP and Barbara Bates, RN, MSN, DNS-MT, QCP-MT

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WHAT YOU WILL LEARN

Post acute care facilities are required to meet residents’ daily nutritional and dietary needs while also meeting residents’ preferences and choices. Coordination among IDT members is essential when completing resident assessments and care plans pertaining to nutrition. In this webinar, a joint session with Nutrition That Works, we will discuss the collaboration of Dietitians and the IDT through the RAI process. Attendees of this webinar will:

1. Identify the Dietitian’s role within the RAI process
2. Review the sections of the RAI process related to Nutrition
3. Discuss strategies for IDT collaboration related to residents’ dietary and nutritional needs

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, Dietitians, Dietary Staff, and Interdisciplinary Team members

Learn more about your trainers: Jessica Stucin, RN, BSN, LNHA, RAC-MT, RAC-CT, RAC-CTA, QCP, Kristine Martinez, RN, BSN, DNS-CT, RAC-CT, RAC-CTA, QCP, and guest speakers from Nutrition That Works

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WHAT YOU WILL LEARN

The need to ensure MDS accuracy is key to nursing home facilities for numerous reasons, chief among them: the development of person-centered resident care plans that ensure appropriate care, proper reimbursement supported by the MDS and medical record, and survey review that can result in deficiencies, civil penalties, and potential immediate jeopardies. QAPI is an effective process that should be utilized to review all high risk, high volume, and problem-prone issues. Have you developed a process to ensure that all the key data elements are reviewed for accuracy? Have your IDT members completing the MDS been monitored for competency? Join our session to enhance your MDS accuracy and improve quality using your QAPI program as the driver. Attendees of this webinar will:

1. Understand the regulatory requirements for the RAI process and the need for accurate assessments
2. Discuss frequently identified MDS errors and the potential impact to the resident/facility
3. Identify 2 – 3 prevention techniques to monitor/audit MDS assessments through QAPI

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, QAPI/QAA Coordinators, and MDS Interdisciplinary Team members

Learn more about your trainers: Kristine Martinez, RN, BSN, DNS-CT, RAC-CT, RAC-CTA, QCP and Barbara Bates, RN, MSN, DNS-MT, QCP-MT

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WHAT YOU WILL LEARN

The State Operations Manual, Appendix PP continues to update QAPI/QAA regulatory language. Each facility has a QAPI program and QAA committee that reviews quality concerns and develops methods to address their issues, but is it working the way it should? Regulations and guidance were provided to organizations regarding QAPI/QAA, though the guidance does not prescribe how to operationalize the program. Nonetheless, a process to identify quality issues and methods to determine the root cause; develop corrective actions; conduct performance improvement activities; and evaluate and monitor the effectiveness of actions is expected. When did you last evaluate your program and assess if it is working? Are actions being taken, evaluated, and modified if the program is found to be ineffective? In this session we will discuss ways to evaluate your QAPI Program effectiveness and provide you with strategies to improve your current QAPI/QAA process. Attendees of this webinar will:

1. Review the QAPI self-assessment and its use in evaluating the organization’s QAPI program
2. Present 2 – 3 tools/best practices to assist in facilitating QAPI
3. Discuss 2 – 3 reasons for citation from QCOR

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, QAPI/QAA Coordinators, and Interdisciplinary Team members

Learn more about your trainers: Linda Winston, RN, MSN, BS, DNS-MT, QCP-MT, RAC-CT, RAC-CTA and Barbara Bates, RN, MSN, QCP-MT, DNS-MT

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WHAT YOU WILL LEARN

“Tapestry of Life highlights the meaningful stories that make up each person’s journey in skilled nursing care. From residents and families to caregivers and staff, everyone adds a unique thread that is woven into this vibrant tapestry. This theme celebrates the connections, resilience and strength that unite us all.” Our team is going to discuss stories/events about their experiences that have impacted their “Tapestry of Life” in LTC. Join us and share your story or experience in recognition of National Nurses Week 2025. Submit your stories/events by April 25 to have them considered for the roundtable!

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, and MDS Interdisciplinary Team members

Learn more about your trainers: The MDS Consultants Team

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WHAT YOU WILL LEARN

In this webinar we are NOT going to immerse you in industry standards, recommend methods or proven techniques, optimal procedures or gold standards, or any other term for customary ways of doing something that is an accepted or established code of procedure. Instead, we are going to show you how using your natural ability as a coder/MDS Coordinator/NAC for successful and accurate PDPM MDS assessments. Attendees of this seminar will:

1. Identify each component of PDPM
2. Understand the importance of MDS/ICD-10 Coding Accuracy
3. Breakdown each audit step for PDPM
4. Discuss PDPM best practices for accurate reimbursement

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, Medical Records, Coders, MDS Interdisciplinary team members, Coders

Learn more about your trainers: Michelle Olear, RHIT, BSN

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WHAT YOU WILL LEARN

SNFs are required to transmit and submit OBRA and PPS MDS assessments in facilities that are Medicare and Medicaid certified to CMS’s Internet Quality Improvement and Evaluation System (iQIES). MDS Coordinators/NACs evaluate the MDS Submission Validation Reports once the MDS assessments are submitted. The validation reports indicate error(s) or warnings noted on the submitted MDS assessments. Join us as we walk through the steps of evaluating error(s) on a MDS Validation Report and what actions to take for correcting the error(s), such as modifications, inactivations, or manual deletion. Attendees of this webinar will:

1. Examine the contents of a MDS Validation Report
2. Identify the type(s) of error(s) on a MDS Validation Report and what steps to take for correction(s)
3. Develop a process for tracking and monitoring MDS error(s) and correction(s)

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, MDS Interdisciplinary Team members

Learn more about your trainers: Kristine Martinez, RN, BSN, DNS-CT, RAC-CT, RAC-CTA, QCP

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WHAT YOU WILL LEARN

Administrators in a SNF have a complex role in managing their organization. One of the key areas is the RAI/MDS system within their facility. The RAI/MDS is a multifactorial system that can affect reimbursement, billing, facility reporting, and quality of care. How can an Administrator make sure their RAI/MDS system is compliant with federal, state regulations and facility policies and procedures? Join us as we discuss the Administrator’s role with RAI/MDS compliance. Attendees of this seminar will:

1. Review areas the RAI/MDS system can affect within a SNF
2. Identify ways the Administrator can monitor the RAI/MDS system
3. Develop a process to maintain compliance of the RAI/MDS system through QAA/QAPI

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, MDS Interdisciplinary team members

Learn more about your trainers: Jessica Stucin, RN, BSN, LNHA, RAC-MT, RAC-CT, RAC-CTA, QCP and Linda Winston, RN, MSN, BS, DNS-MT, QCP-MT, RAC-CT, RAC-CTA

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WHAT YOU WILL LEARN

Person Centered Care Plans continue to be in the top ten national survey deficiencies for 2024. F Tag 656 – Development/Implementation of Comprehensive Care Plan – is #6 on the national list and has been in the top 10 since before the pandemic. Developing a person-centered care plan requires an interdisciplinary team trained in the regulations, RAI system, and care plan completion process. The IDT must know the resident and have effective communication skills among the members. The resident’s individual goals and needs should be heard and utilized as the focus to care plan development. Join us in our webinar to address person-centered care plans and strategies to improve IDT involvement and engaging resident voice in the process. Attendees of this webinar will:

1. Review highlights of care plan regulations
2. Identify a process for developing person-centered care plans
3. Develop a process for auditing and monitoring care plans to include person centered focus, goals, and interventions

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, MDS Interdisciplinary Team members

Learn more about your trainers: Linda Winston, RN, MSN, BS, DNS-MT, QCP-MT, RAC-CT, RAC-CTA and Barb Bates, RN, MSN, BS, DNS-MT, QCP-MT

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WHAT YOU WILL LEARN

Development of comprehensive care plans should begin with the investigation of findings and the analysis of each triggered Care Area Assessment (CAA). The CAAs provide a cross walk from the MDS and are auto-populated. They reflect how the data elements are coded and reflect what the clinical link may be in each triggered area. The Interdisciplinary Team is responsible for reviewing and validating this information. Additionally, there may be specific care information that may not trigger but adds relevant information to the care needs of the resident and assists in the analysis of the problem or issue that the team will need to add. Frequently, the CAAs lack information beyond the auto-populated MDS information, which produces an incomplete care plan development process. Join us in discussing the development of CAAs and capturing key information to support the resident’s potential problems and begin the process of building a person-centered care plan. Attendees of this webinar will:

1. Understand the basics of CAA development
2. Identify how to integrate non-triggered clinical information relevant to building a person-centered CAA
3. Develop a process for auditing and monitoring CAA development

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, MDS Interdisciplinary Team members

Learn more about your trainers: Linda Winston, RN, MSN, BS, DNS-MT, QCP-MT, RAC-CT, RAC-CTA and Barb Bates, RN, MSN, BS, DNS-MT, QCP-MT

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WHAT YOU WILL LEARN

A new year always ushers in new changes. Among the whirlwinds of change this year is New Surveyor Guidance. CMS released an advanced copy of these updates to its State Operations Manual – Appendix PP (Guidance for Skilled Nursing Facilities) in a November QSO Memorandum (QSO-25-07-NH: Revised Long-Term Care (LTC) Surveyor Guidance: Significant revisions to enhance quality and oversight of the LTC survey process). Originally scheduled to take effect in February, CMS issued a revision to the Surveyor Guidance on January 15. Now, surveyors will begin using the updated guidance on March 24, 2025. Join us as we highlight some important areas of change. Attendees of this seminar will:

1. Review 3 – 5 changes/updates to the guidance highlighted in the QSO letter released by CMS
2. Examine updates to Critical Element Pathways
3. Discuss training resources and a QAPI/QAA approach to monitoring implementation

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, MDS Interdisciplinary team members, Coders

Learn more about your trainers: Linda Winston, RN, MSN, BS, DNS-MT, QCP-MT, RAC-CT, RAC-CTA

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WHAT YOU WILL LEARN

Section I of the MDS requires physician documentation of the diagnosis(es) related to the resident’s status within the required time periods to accurately be coded on the MDS. Often there is miscoding of active diagnoses. Join us in discussing active diagnosis(es) on the MDS and how to accurately code section I. Attendees of this webinar will:

1. Review coding criteria of an active diagnosis per the RAI Manual
2. Identify common miscoding of diagnoses on the MDS
3. Discuss processes to accurately code the MDS in Section I and monitor the accuracy

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, MDS Interdisciplinary Team members

Learn more about your trainers: Jessica Stucin, RN, BSN, LNHA, RAC-MT, RAC-CT, RAC-CTA, QCP

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WHAT YOU WILL LEARN

The MDS process is invariably complex. Join us for a roundtable discussion as we dig into MDS System Management. Our team will also answer the top questions submitted (on the webinar registration page) concerning scheduling of assessments, completion of resident interviews, supporting documentation for MDS completion, MDS completion, and communication with the IDT team. Be sure to submit your questions by November 18 to have them considered for the roundtable!

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, MDS Interdisciplinary team members

Learn more about your trainers: The MDS Consultants Team

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WHAT YOU WILL LEARN

The SNF VBP awards SNFs incentive payments for quality of care provided to Medicare beneficiaries measured by the SNF 30-Day All-Cause Readmission Measure (SNFRM). The SNF VBP is changing, and new quality measures are being proposed and implemented into the program. SNFs need to be aware of the changes to the SNF VBP and understand the data being collected and reported. Attendees of this seminar will:

1. Review the SNF VBP
2. Identify SNF VBP updates and the relationship to MDS data elements
3. Develop preparation strategies for the SNF VBP upcoming changes

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, MDS Interdisciplinary Team Members

Learn more about your trainers: Jessica Stucin, RN, BSN, LNHA, RAC-MT, RAC-CT, RAC-CTA, QCP

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WHAT YOU WILL LEARN

The SNF QRP requires that SNFs (Skilled Nursing Facilities) report standardized resident assessment data related to quality measures and resident assessment data elements on Medicare Part A residents from admission to discharge. SNFs report data through the MDS (Minimum Data Set), NHSN (National Healthcare Safety Network), and Medicare claims. SNFs need to prepare for SNF QRP updates and future quality measures that could affect their APU (Annual Payment Update). Join us as we review the SNF QRP and discuss the upcoming changes. Attendees of this seminar will:

1. Review the SNF QRP
2. Identify SNF QRP updates and the relationship to MDS data elements
3. Develop preparation strategies for the upcoming changes to the SNF QRP and monitoring of quality measures

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, MDS Interdisciplinary Team Members

Learn more about your trainers: Jessica Stucin, RN, BSN, LNHA, RAC-CT, RAC-CTA and Kristine Martinez, BSN, RN, RAC-CTA

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WHAT YOU WILL LEARN

Reviewing Medicaid and long-term care admissions strategically for their impact on reimbursement can have a lasting effect on a nursing facility’s case mix. We will delve into strategies and key points to consider when evaluating how a new/long-term care admission may affect a facility’s reimbursement. We will also discuss factors to consider when reviewing Medicaid and long-term care admission candidates. Attendees of this seminar will:

1. Identify strategies for accepting admissions that could positively impact Medicaid reimbursement
2. Describe the importance of acuity when reviewing Medicaid and long-term care admissions
3. Discuss tips to monitor for potential candidates

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, Nurse Managers, Admissions Directors

Learn more about your trainers: MaryGrace Zegmester, LPN, RAC-CTA

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WHAT YOU WILL LEARN

iQIES (Internet Quality Improvement and Evaluation System) is a CMS application portal that can manage provider and resident information to ensure quality healthcare. Providers can utilize facility reports such as Quality Measures (QM), public reporting (5 Star and Care Compare), and reimbursement. Join us as we look at the reports available to the MDS submitter/NAC, and the information that can be utilized for facility improvement. Attendees of this seminar will:

1. Identify resources in iQIES that can help staff receive timely notifications
2. Discuss how to locate long term care provider reports in iQies
3. Review long term care provider reports that should be utilized to identify areas of potential quality improvements

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, Nurse Managers

Learn more about your trainers: Jessica Stucin, RN, BSN, LNHA, RAC-CT, RAC-CTA and Kristine Martinez, RN, BSN, RAC-CTA

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WHAT YOU WILL LEARN

How do you identify if a resident has had a significant change in condition within a nursing facility according to RAI manual guidelines? There are certain criteria that NACs and IDT members analyze to determine if a resident has had a significant change in status. Join us as we review the areas used for determination of significant change in status and when to complete the MDS for a significant change in status assessment. Attendees of this seminar will:

1. Identify significant change criteria following the MDS 3.0 guidelines
2. Review the MDS 3.0 scheduling of signification change of status assessment
3. Discuss best practices for monitoring residents for change in status

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, MDS Interdisciplinary team members

Learn more about your trainers: Jessica Stucin, RN, BSN, LNHA, RAC-CT, RAC-CTA and Linda J. Winston, RN, MSN, BS, QCP-MT, DNS-MT, RAC-CT, RAC-CTA

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WHAT YOU WILL LEARN

PDPM over the last five years has seen significant changes. As one example, we will discuss what we have learned regarding proper diagnosis coding and documentation of section “GG.” Join us as we highlight what has been learned over the last five years to help us prepare for now and future updates. Attendees of this seminar will:

1. Review highlights of what has changed with PDPM over the last five years
2. Breakdown best practices
3. Discuss the importance of an Interdisciplinary Team approach to PDPM management

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, Medical Records, Coders, MDS Interdisciplinary team members

Learn more about your trainers: Michelle Olear, RHIT, BSN

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WHAT YOU WILL LEARN

Does your Interdisciplinary Team understand the importance of an IPA? Join us as we review what an Interim Payment Assessment is, when to conduct an assessment and who should be involved. Attendees of this seminar will:

1. Identify when to do an IPA
2. Understand the variable per diem rate
3. Discuss PDPM components that may trigger and IPA

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, MDS Interdisciplinary team members

Learn more about your trainers: Michelle Olear, RHIT, BSN

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WHAT YOU WILL LEARN

Now that we have taken the mystery out of Quality Measure puzzle, we will develop a plan for improvement to prevent re-occurrence through our QAPI program. Join us as we discuss auditing and monitoring using the facility’s CASPER report. Attendees of this seminar will:

1. Understand how to identify and prioritize Quality Measures to audit and monitor
2. Review a Facility’s Casper Report
3. Develop and sustain a Performance Improvement Plan

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, MDS Interdisciplinary team members

Learn more about your trainers: Linda Winston, RN, MSN, BS, DNS-MT, QCP-MT, RAC-CT, RAC-CTA and Barbara Bates, RN, MSN, QCP-MT, DNS-MT

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WHAT YOU WILL LEARN

How often does the team contemplate why a Quality Measure (QM) flags? Join us as we take the mystery out of commonly questioned quality measures by identifying hidden clues. To accomplish this, we will conduct an in-depth step-by-step review. Attendees of this seminar will:

1. Create a step-by-step approach to breaking down a Quality Measure
2. Review hidden clues of 3 to 5 commonly questioned Quality Measures
3. Identify the potential impact of a Quality Measure reviewed

Who should attend: Administrators, Directors of Nursing Services, Nurse Assessment Coordinators, MDS Coordinators, MDS Interdisciplinary team members

Learn more about your trainers: Linda Winston, RN, MSN, BS, DNS-MT, QCP-MT, RAC-CT, RAC-CTA and Barbara Bates, RN, MSN, QCP-MT, DNS-MT

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WHAT YOU WILL LEARN

On January 18th, 2023, CMS announced they will be conducting off-site audits in nursing homes for assessment accuracy and coding of residents with a diagnosis of Schizophrenia. Along with auditing for appropriate diagnosis, the audits will review appropriate use of antipsychotic medications. This webinar will review the audit process, the schizophrenia diagnosis coding regulations per the RAI manual, and negative impacts to quality measures. Attendees of this seminar will:

1. Identify the schizophrenia audit process
2. Review the coding regulations of schizophrenia in the RAI Manual
3. Prepare a plan to ensure compliance with schizophrenia diagnosis and audit process

Learn more about your trainer, Jessica Stucin, RN, BSN, LNHA, RAC-CT

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WHAT YOU WILL LEARN

Nurse Assessment Coordinators need to be educated and trained in basic ICD –10 diagnosis coding. ICD-10 diagnoses are essential for reimbursement in SNFs (Skilled Nursing Facilities) for billing purposes. ICD-10 diagnoses are a required section of the MDS titled active diagnosis. There are certain coding instructions involved with the coding of a diagnosis on the MDS. A resident’s active diagnosis must be related to their current status. Attendees of this seminar will:

1. Discuss basic ICD-10 coding
2. Identify Section I instructions for coding diagnoses
3. Identify what criteria indicates an active diagnosis

Learn more about your trainer, Jessica Stucin, RN, BSN, LNHA, RAC-CT